I was transferred to Cairns by the company I am employed with in January 1995 to manage a contact with the Royal Australian Navy. It was during this time whilst looking for rental accommodation for my family I was introduced by a friend to Jim and Rhonda Pla of Pla Property Management Services.

Since then my family and I have leased two rental properties through Pla Property Management Services over a seven year period. We have now made Cairns our home and built our own home here.

We purchased our first rental property, a town house, through Pla Property Management Services and have been very pleased with that investment. Since then we have purchased a second rental property and have had it leased with Pla Property Management Services for five years. The said property has always had good tenants and has been occupied full time.

We find that Pla Property Management Services are reliable and very trust worthy. We have seen first hand as tenants and then as landlords how thorough and diligent they are with properties in their care.

Rod Kelly
Field Manager
Tenix LADS Corporation, Cairns.

As interstate investors choosing a property agent / manager becomes a very important decision given the distance between us and our investments.

Our aim was to locate a family run agency that prides itself on its reputation and good old fashioned service, rather than simply being a number on some mainstream agencies rent roll.

As our property agents Jim and Rhonda have displayed the highest standard of professional, timely and informed service, particularly with the recent cyclone events.
It's a blessing to know that our investments are managed by such hands on managers, as if the properties were actually one of their own.

We would gladly recommend their services to any prospective landlords or investors, as indeed we are grateful that they came highly recommended to us.

Michael & Laurie Borg
Sydney, Australia.

As a landlord, I have been using the Management Services of Jim and Rhonda Pla for many years. Their efficiency, promptness and attention to detail are just some of the outstanding aspects of the excellent service which they have consistently provided to me.

Jim and Rhonda are proactive in their approach to property management and are protective of the landlord's interests, whilst being fair to the Tenant. I derive considerable peace of mind in the knowledge that Jim and Rhonda will take the initiative and deal professionally with issues as and when they arise.

I would have no hesitation whatsoever in speaking further on Jim and Rhonda's behalf.

Anthony Lagois
The Law Office, Cairns.

Jim and Rhonda at Pla Property Management have successfully managed our investment property for the last 6 years. Their professional approach gives us confidence that our investment is in good hands. The quality of the service and their attention to detail is reflected in the regular inspections and reports provided to the client. Previous tenants have commented that if they owned investment properties, they would want the Pla's to manage them. I'd have no hesitation in recommending Pla Property Management to anyone looking for a professional property management service.

Ross Hodgman
Main Roads, Cairns.

Pla Property have managed our investment property here in Cairns for the past 11 years during which time they have maintained maximum occupancy. The tenant turnover has been minimal which indicates an excellent balance of the satisfaction from landlord, agent and tenants. Regular, thorough inspections of the property by Pla Property has kept maintenance to a minimum. The prompt monthly statements by Pla Property makes financial reporting accurate (and helps the cash flow).

Jeremy and Julie Godfrey
Cairns.

We have used Jim and Rhonda Pla to manage our properties in Brinsmead, Mt Sheridan, Forest Gardens, Timberly Grove, and of recent times Bayview Heights - a total of seven houses. We have no hesitation in recommending them having used their services for six years. In that time we have found their honesty, integrity, and attention to detail has never changed.

They have the highest standards of professionalism in both selling and managing houses (having purchased from them on three occasions, also selling on one occasion).

For the majority of six years we have lived in Adelaide, in that time we have never doubted their capacity to manage our properties, and have slept easy, knowing our properties were in their capable hands. We found the quarterly photos sent to us very reassuring as well as the easy-to-read property reports.

Lastly, knowing our properties will be left in the same high standard we originally left them in, was of utmost importance to us to maintain our investments. We have no hesitation in recommending Pla Property as the best in the business.

George and Cathy Freeman
Cairns.

This letter is to confirm that we have dealt with Rhonda and Jim Pla, owners of
Pla Property Management Services, for approximately 10 years in their capacity as property managers for our various residential investment properties.

Rhonda and Jim have always been very approachable and extremely competent and diligent in choosing and dealing with any tenants. Their office is run in a professional manner and we have never experienced any problems with rental arrears or property damage. I believe they are very fair to both the tenants and the landlords, and resolve any potential problems in a very capable, fair and friendly manner.

Property reports are received regularly and include photos of the rental properties – sometimes a picture can be worth a thousand words!

We have recommended Pla Property Management Services to our friends and business associates on many occasions.

Yours sincerely,

Ralph and Sharryn Cremer
Cairns.

We found out about you guys [Pla Property] just as a matter of course when we were researching Clifton Beach and Palm Cove houses for sale on realestate.com.au over the last year.

On the "for sale" side, we were looking at Palm Cove, Clifton Beach, Whitfield and Edge Hill and Pla Property came up many times. We were also aware we would need a property manager to manage the place we purchased, so researched the rental side of realestate.com.au, especially for Clifton Beach and over time a number of properties came up that you were managing. We were impressed by the quality of the houses you chose to manage, and that you kept them in good condition and took a real interest in promoting the houses you advertised. As properties came up for rent with the various agencies, we checked they were turning over and re-renting. Your houses seemed to re-rent promptly indicating they were being really competently rented.

Later when we read your website, we just liked that you both seem to really look after the owners you represent. We also particularly liked that you both are totally involved in your business. Our property managers in Brisbane and Wellington were employees of their agencies and while they were good they kept changing jobs/careers - even though we stayed with the same agency in each place, our contact people came and went often without notice. Consequently, we really liked the idea of being able to deal with you and Rhonda as a consistent presence over the years so are looking forward to working with you.

Trace McLennan
New York.

Through Pla Property, I rented a high quality residential property in Cairns for 14 months in 2007 – 2008.

I was completely satisfied with Pla Property’s performance as a letting agent. In the unusual event that there were problems with the property, emails or phone calls were swiftly answered and concerns were dealt with rapidly. Their preferred tradesmen were efficient, effective and presented well.

At the end of the lease, Pla Property were firm but fair. I felt that they represented the landlord’s interests appropriately but were completely reasonable in their expectations of me.

I would unhesitatingly recommend Pla Property to anybody seeking to rent a good home in Cairns.

Chris Jackson
Brisbane.